This Privacy Policy outlines the practices of CLOUD HIVE DC LTD (“we,” “us,” or “our”), with its registered office at Frederick Street, Kings Cross, London WC1X 0ND, United Kingdom of Great Britain and Northern Ireland. You can contact us via email at support@cloudhive.pro or by phone at +447458149003.

This document explains how we collect, use, and protect your information when you use our website (https://www.cloudhive.pro), referred to as the “Service.” By accessing or using the Service, you consent to the collection, use, and disclosure of your information in accordance with this Privacy Policy. If you do not agree, please refrain from using our Service.

Changes to this Privacy Policy

We may revise this Privacy Policy at any time without prior notice. The revised Policy will be posted on our website and will become effective 180 days after publication. Continued use of the Service after this period indicates your acceptance of the revised Privacy Policy. We encourage you to periodically review this page for updates.

Information We Collect

We collect and process the following personal data:

• Full Name

• Email Address

• Mobile Number

• Social Media Profile(s)

• Date of Birth

• Address (including Work Address)

• Payment Information (including credit card details)

We collect this data directly from you when you register, use the Service, or communicate with us.

How We Use Your Information

We may use your personal information for:

• Marketing and Promotions (with your consent)

• Account Creation and Management

• Customer Feedback Collection

• Payment Processing

• Customer Support

• Order Management

• Site Protection and Security

• User-to-User Comments

• Dispute Resolution

If we intend to use your data for purposes other than those described, we will obtain your explicit consent before doing so.

Retention of Your Information

We retain personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, generally ranging from 90 days to 2 years after account termination. In some cases, we may retain information longer to comply with legal obligations or for legitimate business reasons such as fraud prevention, record-keeping, or enforcement of legal rights. Anonymous or aggregated data may be retained indefinitely.

Your Rights

Depending on applicable laws, you may have the right to:

• Access your personal data

• Rectify inaccuracies

• Erase your personal data

• Obtain a copy of your data

• Restrict or object to processing

• Request data portability

• Withdraw consent for processing

You may exercise these rights by contacting us at support@cloudhive.pro. We will respond in accordance with applicable laws.

You also have the right to opt-out of direct marketing communications or profiling by writing to support@cloudhive.pro.

Please note: if you choose not to provide required personal information or withdraw consent, you may be unable to access or use certain services.

Cookies and Tracking Technologies

We use cookies and similar technologies to track usage of our Service. For more details, please refer to our Cookie Policy.

Security of Your Information

We take the security of your personal information seriously and use encryption and other reasonable measures to protect against unauthorized access, alteration, or loss. These measures include encryption and leak protection systems. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security. By using our Service, you acknowledge and accept this risk.

Third-Party Links & Data Sharing

We do not share, sell, or transfer your personal data to third parties, unless required by law or as otherwise outlined in this Privacy Policy.

Grievance / Data Protection Officer

For questions or concerns regarding the processing of your personal data, please contact our Data Protection Officer:

CLOUD HIVE DC LTD Frederick Street, Kings Cross WC1X 0ND London, United Kingdom Email: support@cloudhive.pro

We will address your concerns in accordance with applicable data protection laws.

Business Hosting Policy

As a hosting provider, we do not allow hosting or publication of the following content:

• Casino or gambling content

• Spam or unsolicited bulk messages

• Scams or fraudulent activities

• Promotion of illegal drugs or substances

• Phishing attempts

• Pornography or illegal explicit content

Enforcement

We actively monitor our servers for prohibited content. If such content is identified, we may:

• Remove illegal or policy-violating content

• Suspend or terminate associated accounts

• Take legal action to protect our services and users

Relevant Legal Frameworks

We comply with applicable data protection laws, including:

• General Data Protection Regulation (GDPR): For users in the European Union and the United Kingdom.

• California Consumer Privacy Act (CCPA): For users in the United States. While we do not specifically target California residents, we respect the general rights provided by this Act.